Last Updated: September 18, 2026

These Terms and Conditions (“Terms”) govern the use of LogAttend, an AI-based facial-recognition attendance, payroll, leave, and shift-management HRMS platform (the “Service”) provided by RenoxAI (“LogAttend”, “we”, “us”, or “our”). By registering for, accessing, or using the Service, the organization (“Organization”) and its authorized users (“Users”) agree to be bound by these Terms.

• LogAttend provides industrial-grade facial-recognition devices installed at the Organization‘s premises, together with web and mobile applications, to record attendance and power payroll processing, leave and shift management, and reporting. Continued use of the Service requires an active subscription and properly functioning devices and network connectivity at the Organization‘s premises.

• The Organization is solely responsible for obtaining valid, informed consent from each User before enrolling that User‘s face on the Service, and for complying with all applicable biometric and data-protection laws. LogAttend acts on the Organization‘s instructions and bears no responsibility for the Organization‘s failure to obtain such consent. The Organization must provide a legally compliant manual or alternative verification method for any User who cannot or does not consent to facial enrollment.

• Attendance data is automatically synchronized with the server in real time. Any discrepancies in data must be reported to LogAttend Support within 24 hours of occurrence. Failure to do so may result in the discrepancies being considered valid and final.

• LogAttend‘s attendance records shall be deemed final and binding for payroll, reporting, and any other official purposes. Organizations and users acknowledge that these records will be relied upon for all calculations related to payroll and attendance.

• All data collected by LogAttend, including biometric and attendance information, is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. LogAttend is committed to complying with all applicable data privacy regulations, including India‘s DPDPA, GDPR, and CCPA where applicable, ensuring that your data is kept confidential and secure.

• Attendance and biometric data will not be shared with any third party without a legal obligation or written consent from the Organization. All data is treated with utmost confidentiality, and sharing will occur only under circumstances required by law.

• Organizations are responsible for providing stable power and network connectivity and for maintaining the operational status of any installed LogAttend facial-recognition devices. This includes ensuring that devices are fully functional and operational, and addressing any physical or environmental issues (e.g., lighting, obstruction, tampering) that may affect recognition accuracy.

• LogAttend commits to providing regular updates, system enhancements, and device support. This includes software updates, security patches, and technical support as necessary. LogAttend will notify Organizations in advance when updates or maintenance are required.

• In the event of a device malfunction, network outage, or recognition failure, Users must manually record their attendance through the mobile app or the process defined by their Organization‘s administrator. The Organization must notify LogAttend Support immediately, who will then assist in resolving the issue as quickly as possible.

• Any misuse of the system, including but not limited to attempting to spoof or defeat facial recognition (e.g., using photographs, videos, masks, or other artefacts), enrolling a person without authorization, tampering with devices, or unauthorized access, is strictly prohibited. Such actions will result in immediate suspension of the involved account or device, penalties, or legal action as deemed appropriate by LogAttend.

• LogAttend reserves the right to conduct audits of system usage at any time to ensure compliance with these Terms. Such audits may include reviewing user access, data usage, and the operational integrity of the system.

• Organizations must notify LogAttend when adding new Users to the system so that facial enrollment can be completed and access privileges correctly configured in a timely manner.

• The Service is continuously enhanced, and as such, temporary service interruptions or bugs may occasionally occur. Users are encouraged to report any bugs or issues to LogAttend Support, and efforts will be made to resolve these issues promptly.

• Organizations are not permitted to resell or offer the LogAttend system or any of its services to other parties without obtaining prior written consent from LogAttend. Unauthorized reselling or redistribution of the system will result in legal action and/or immediate termination of the Service.

• All software subscriptions and hardware (including but not limited to facial-recognition readers, antennas, and display boards) are non-returnable and non-refundable once activated or delivered.

• All payments must be made directly to LogAttend‘s official account. LogAttend is not liable for any fraud committed by individuals falsely claiming to represent the company. Users and organizations should always verify payment instructions through official support contacts.

• LogAttend services are provided on an annual, per-user subscription basis, with pricing tiers based on total active users as published on our pricing page. To continue availing the Service, payment for the next subscription period must be made in advance of the renewal date. LogAttend may revise subscription pricing with prior notice; revised pricing will take effect from the Organization‘s next renewal.

• Facial-recognition device supply and maintenance is free for the first year of subscription. Starting from the second year, device maintenance will be chargeable at the applicable rates communicated by LogAttend.

• LogAttend will provide software support within 48 hours of receiving a support request.

• Software-related technical issues will be resolved within 7 days.

• Reported hardware issues will be resolved within 3 business days.

• To the fullest extent permitted by applicable law, LogAttend will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising from use of the Service. LogAttend‘s total aggregate liability under these Terms shall not exceed the amount paid by the Organization for the Service in the 12 months preceding the claim.

• The Organization agrees to indemnify and hold harmless LogAttend, RenoxAI, and their officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from the Organization‘s or its Users‘ violation of these Terms, applicable law, or misuse of the Service.

• LogAttend may suspend or terminate access to the Service, immediately and without liability, for non-payment, breach of these Terms, prohibited activity, or misuse of biometric data. An Organization may terminate its subscription at the end of its current billing period by providing written notice; fees already paid are non-refundable.

• LogAttend will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, power or internet outages, government action, or other events of force majeure.

• LogAttend may update these Terms from time to time. Material changes will be notified to Organizations via the platform or email, and continued use of the Service after such changes take effect constitutes acceptance of the revised Terms.

• These Terms are governed by the laws of India. All legal disputes arising from or related to these Terms & Conditions will fall under the exclusive jurisdiction of the courts located in Azamgarh, Uttar Pradesh only.

• For any questions about these Terms, contact us at support@logattend.com or +91-7236033088. Registered address: Bajrang Nagar Colony, Belaisa, Azamgarh, Uttar Pradesh, India, 276128.